Industry Sessions

Microsoft Industry Solutions combine deep industry expertise with the best of Microsoft’s engineering and delivery capabilities to help you envision your digital transformation journey, and drive value every step along the way. Use the opportunity to talk Subject Matter Experts (SMEs) who are leading the change across industries, functions, platforms and partnerships. At the forefront of reinvention, they are part of teams across the globe to prepare businesses to reshape their future and emerge stronger, prepared for whatever lies ahead.

Discrete Manufacturing

Microsoft’s unique point of view on intelligent manufacturing and how we are enabling manufacturers to grow their business by focusing on four key topics–empowering their workforce, delivering new services, optimizing digital operations and reimagining the future of manufacturing focused on customer, employee, and social outcomes.

Session 1: Build More Agile Factories (Discrete)

To customize your products and services for your customers—and innovate at the speed that product-as-a-service requires—you need an agile, responsive production process. You need solutions that can help you enable an agile factory, a complex ecosystem of self-regulating machines and sites that customize output, optimally allocate resources and offer a seamless interface between the physical and virtual world.

Session 2: Unlock Innovation and Deliver New Services

With connected product innovation solutions, you can get real-time insight into which products and features customers are using without waiting for customer survey results. And with big computing capacity available on demand, you can iterate the next version of your product much more rapidly using digital twins, as well as simulation and analysis tools. Learn how to engineer new business value with sustainable products and digital services by digitally transforming the way products are designed, tested and verified for shorter design to market lead times.

Financial Services: Banking

Microsoft Cloud for Financial Services provides capabilities to manage financial services data at scale. This makes it easier for financial services organizations to deliver differentiated experiences, empower employees, and combat financial crime. These experiences also facilitate security, compliance, and interoperability of financial data.

Session 1: Deliver differentiated customer experiences

Microsoft and its partners enable banks to deliver exceptional customer experiences that accelerate growth and loyalty through deeper customer insights and relationships. Learn how intelligent sales processes can enrich your client relationships at scale to acquire and retain customers and boost your sales. Drive growth and differentiation in your business using machine learning and predictive analytics to personalize and enhance the banking customer experience.

Session 2: Manage risk across the organization

Optimize market and operational risk management with an agile, hyperscale platform to deliver risk insights, comply with regulatory requirements, secure identities and manage sensitive data against threats. Provide tools to secure user identities and control access. Identify and protect sensitive data and govern critical data and communications channels. Protect against external cybersecurity threats and insider risks.


Microsoft Cloud for Healthcare provides trusted, integrated capabilities that make it easier to improve the entire healthcare experience. And outcomes-focused AI solutions from Microsoft + Nuance help you innovate for the future.

Session 1: Empower Health Team Collaboration

Healthcare providers are recognizing the need for a more patient-centric approach to care that refocuses on the unique, personal needs of each individual. At the core of a seamless patient journey is the ability for health teams and healthcare departments to effectively collaborate, coordinate, and view patient information in-real time. So what’s stopping this from being a reality?

Session 2: Enhance Patient Engagement

Healthcare providers need to engage patients and their family members in patient care decisions with secure personalized patient engagement solutions. They have to be enabled to rapidly analyze and get insights from data unique to each case so clinicians and patients can coordinate effectively on treatment plans for higher patient satisfaction. We will lead the conversation around interest in enabling personalized care to build stronger relationships, unlocking actionable patient insights to improve patient outcomes, and broadening virtual health capabilities to provide new avenues for care.


Microsoft Cloud for Retail accelerates business growth by providing trusted retail industry solutions that integrate with retailer’s existing systems. Through this complete set of retail specific capabilities across the Microsoft Cloud portfolio, in addition to partner solutions, it becomes possible to seamlessly connect your customers, your people, and your data.

Session 1: Reimagine Retail

Discover Microsoft’s unique point of view on today’s modern retail environment and how we are empowering retailers to grow their business by enabling intelligent retail focused on four key topics – knowing your customer, empowering your employees, delivering intelligent retail and reimagining the future of retail through bespoke product innovation.

Session 2: Empower Your Retail Store Associates To Do More

This session demos an end-to-end retail scenario showcasing the benefits of connected retail environment from HQ office to the store associates highlighting collaboration, 360 view, and assisted-selling tools. We will show how to digitally transform the workforce to increase communication, visibility, teamwork, manage inventory operations, clienteling and how to incentivize store associates to provide exceptional customer service. The demo demonstrates 1st party technologies across the three Microsoft clouds with focus on Teams/O365, Dynamics 365 for Retail, Finance and Operations, PowerApps, Azure AI, ML, IoT, Bot and PowerBI.


The world is facing an extraordinary challenge, to stabilize our society by transforming common practices to help us achieve global net zero. Given the urgency, scope, and scale of the task, all sectors have an important role to play, including the private sector. Stakeholders, governments, regulators, and customers are demanding that organizations act swiftly to reduce their environmental impact and demonstrate their progress.

Session 1: Building a more sustainable future, together

At Microsoft, we’re working hard to help create momentum to solve the climate change challenge. Every organization can go faster if they build on the work and experience of those that have been doing this work for decades. That is why we’re committed to delivering trusted, accurate, and easy to implement technology solutions to environmental challenges. Sustainability isn’t just something that we do from an operational standpoint – it’s at the core of our business.

Session 2: Sustainability in smart buildings

By their very nature, buildings are big contributors to our climate crisis. In North America, residential and commercial buildings consume an estimated 40 percent of the total U.S. energy generation, 54 percent of natural gas consumption and more than 70 percent of national electricity consumption. Regulatory, compliance, green building standards are prompting efforts to curb environmental impact… and the task ahead is daunting. But the opportunity to use smart places technologies to improve efficiencies is enormous.

What our participants say

“Great event and really enjoyed the flow of the conversation. Starting with how Microsoft saw success within the organization and how other companies can leverage the same principles, tech, and processes to be successful.”

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