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Modern Commerce for Retail

Azure IoT offers a broad set of technologies that spans devices, data, services, and runs at the edge and in the cloud

Session Details

Dynamics 365 Commerce - Ecommerce – Overview

Dynamics 365 Commerce provides a complete omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes. This topic provides an executive overview of the ecommerce solution that will provide an understanding of how the system is designed to work in an omni-channel manner with our headless commerce engine to provide dynamic and engaging ecommerce websites.

Reimagine Retail

The Reimagine Stores solution uses Intelligent IoT to create delightful customer experiences in the store and create operational efficiencies to reduce cost. Retailers look to IoT to digitally connect the physical store; capture rich data on people, spaces, and products; and extract insights to achieve these business outcomes. By combining the Intelligent Edge and Intelligent Cloud, retailers can capture data, create insights, and translate those insights into improved processes and next-generation experiences.

Dynamics 365 for Customer Service

Learn how Microsoft Dynamics 365 for Customer Service empowers companies to deliver end-to-end, self and assisted service across the omni-channel. Customers and agents are empowered with the tools they need to ensure quick and accurate resolution, every time.